Privacy policy

1. Introduction

At 7nian, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide when using the 7nian Merchant App. By accessing or using our app, you agree to the terms of this Privacy Policy.

2. Information We Collect

• Personal Information: When you register with the 7nian Merchant App, we may collect personal details such as your name, business name, email address, phone number, and payment information. This information is essential for us to provide you with our services and to ensure a smooth user experience.
• Usage Data: We collect information about how you interact with the app, including your device type, IP address, operating system, and the features you use. This data helps us to better understand your needs and improve our services.
• Location Data: With your permission, we may collect and use your device's location information to enhance the accuracy of delivery services and provide location-based features within the app.

3. How We Use Your Information

• To Provide Our Services: The personal and business information you provide allows us to manage your account, process orders, facilitate transactions, and deliver customer support. We use this information to ensure that you can efficiently operate within the 7nian Merchant App.
• To Improve Our App: We analyze usage data to identify trends and areas for improvement within our app. This helps us to enhance the overall functionality and user experience, ensuring that the app meets your expectations.
• To Communicate with You: We may use your contact information to send you important updates, notifications, and promotional materials related to the app. You have the option to opt out of receiving promotional communications at any time.
• To Ensure Security: Your information helps us to maintain the security and integrity of the 7nian Merchant App. We use it to monitor and prevent fraudulent activities and to protect both our users and our platform.

4. Sharing Your Information

• With Service Providers: We may share your information with third-party service providers who assist us in operating the 7nian Merchant App, processing payments, and providing customer support. These service providers are required to keep your information confidential and use it only for the purposes for which it was disclosed.
• With Delivery Partners: To coordinate delivery services, we may share relevant information with our delivery partners. This ensures that orders are fulfilled accurately and efficiently.
• Legal Requirements: We may disclose your information if required by law, such as in response to a court order or other legal processes, or to protect our rights and the safety of others.

5. Data Security

We are committed to protecting your personal information and have implemented appropriate technical and organizational measures to prevent unauthorized access, disclosure, alteration, or destruction of your data. While we strive to protect your information, please be aware that no security system is completely foolproof, and we cannot guarantee the absolute security of your data.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, and resolve disputes. If you wish to delete your account or request that we no longer use your information, you can contact us at [Your Contact Information]. We will delete your information as required by law, except where we are obligated to retain it for legal or administrative reasons.

7. Your Rights

You have the right to access, correct, or delete the personal information we hold about you. You can update your information directly through the 7nian Merchant App or by contacting us. If you wish to exercise any of these rights or have concerns about your privacy, please reach out to us at [Your Contact Information].

8. Children's Privacy

The 7nian Merchant App is intended for use by adults and is not directed towards children under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete that information promptly.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on the 7nian Merchant App and revising the "Effective Date" at the top of this policy. Your continued use of the app following the update will signify your acceptance of the revised Privacy Policy.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:
• Email: [Your Email Address]
• Phone: [Your Phone Number]
• Address: [Your Physical Address]